Shipping and delivery

Cash on delivery service is activated according to the customer's request. Please contact us via WhatsApp (click here)

Working days for shipping companies are from Saturday to Thursday, excluding official holidays such as (Eid Al-Fitr, Eid Al-Adha, and national holidays).

• Additional instructions:

- Shipping company SMSA/Aramex : Your order will be delivered to your home in most areas of the Kingdom, except for villages and hamlets, which will be deposited at the branch.

RedBox Company : They do not have a home delivery service. It is received from the nearest branch chosen by the customer.

Mechanism of action: When the customer orders from our store, he receives a message from Red Box Company specifying the appropriate branch for him to receive.

To know the locations of Redbox points : Click here

• You can track your order information on the My Orders page.

• We are committed to delivering your order as quickly as possible according to the specified time.

• The customer is fully responsible for the accuracy of the address, and bears all fees imposed on the store due to entering the addresses incorrectly.

For other inquiries, please post your question below.

Or contact us on WhatsApp:

To track your shipment:

• Choose the shipping company and then enter the tracking number